Privacy policy
Last updated: July 26, 2026
At Vortex Store ("we", "us", or "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from vortexstore1.store.
1. Information We Collect
When you visit our store, we may collect the following information:
- Personal identification information: name, email address, phone number, billing and shipping address
- Payment information: credit/debit card details (processed securely and never stored by us)
- Device and usage information: IP address, browser type, pages visited, and time spent on our site
- Order information: products purchased, order history, and transaction details
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your questions and customer service requests
- Improve our website and shopping experience
- Send promotional emails and offers (only with your consent)
- Comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers: shipping carriers, payment processors, and IT service providers who assist in operating our store
- Legal authorities: when required by law or to protect our rights
- Business transfers: in the event of a merger, acquisition, or sale of assets
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:
- Remember your preferences and cart items
- Analyze website traffic and performance
- Deliver relevant advertisements
You can control or disable cookies through your browser settings. Note that disabling cookies may affect some features of our website.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications at any time
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, please contact us using the details below.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Children's Privacy
Our store is not directed to children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: support@vortexstore1.store
- Phone: +966554362380
- Website: vortexstore1.store